Your account

Delete your Waimz account

This page lets you request deletion of your Waimz™ account and the personal data linked to it. Waimz is an app by Humainz, Inc.

Request deletion

  1. Sign in with the same email, Google or Apple account you use in the app.
  2. Confirm the request.
  3. Your account and personal data are deleted within 48 hours.

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You can also delete your account inside the app from your profile settings. Can't sign in? Send a request through our contact form using the email on your account.

What gets deleted

  • Your profile: name, photos, bio, birthday, pronouns, orientation and gender identity, interests and preferences.
  • Your account login, email address and phone number linked to Waimz.
  • Your location data, connections and chats, community memberships, saved places, push tokens and notification settings.

What we keep, and for how long

  • Your account is deleted within 48 hours after we confirm your request.
  • Limited identifiers, such as your email address: 30 days after deletion, only to prevent abuse and stop removed accounts from coming back (ban evasion).
  • Accounts that were reported, restricted or banned: certain information for up to 7 years after deletion.
  • Purchase records: as long as tax and accounting laws require.
  • Support requests: up to 7 years after the request is closed, to handle legal claims.
  • Logs and backups: no more than 30 days.
  • Aggregated, anonymized information that no longer identifies you.

Full details are in our Data Retention Policy and Privacy Policy. Questions: our contact form.