Privacy Policy

Waimz™ is a brand and product owned and operated by Humainz, Inc.

Effective: October 30, 2026

This policy applies to the Waimz™ app and the waimz.com website, and any related features, content, communities, places or events (together, the "Services"). Waimz™ is a brand of Humainz, Inc.

Waimz™ is an app for LGBTQ+ adults. We know that information about your sexual orientation, gender identity, and even the fact that you use Waimz™, can be deeply personal. We treat it as sensitive information.

1. Who is responsible for your information

Humainz, Inc., a Delaware corporation, 1111B S Governors Ave STE 34716, Dover, DE 19904, USA, is the controller of your personal information for the Services. This means we decide why and how your personal information is processed. We do not have an establishment in the European Union or the United Kingdom.

We have not appointed a representative in the EU or the UK. You can contact us at privacy@humainz.com.

• Privacy contact: privacy@humainz.com

2. Information we collect

The table below shows what we collect, where it comes from, and whether you have to provide it. If you do not provide required information, we cannot create or run your account. Everything else is your choice, though some features may not work without it.

3. Sensitive information

Your choice. Your sexual orientation, gender identity and pronouns are optional. You choose whether to add them, and by adding them you give your explicit consent for us to process them as described in this Policy. You can edit or remove them in your settings, or withdraw your consent at any time. Withdrawing consent does not affect processing that happened before, and it may limit some features.

Using an LGBTQ+ service. Because Waimz™ is a service for LGBTQ+ people, the fact that you have a Waimz™ account may itself suggest your sexual orientation or gender identity. By creating a Waimz™ account, you give your explicit consent for us to process your information on that basis. If you do not want to give that consent, please do not create an account. You can withdraw it at any time by deleting your account.

How we use it. We use sensitive information only to provide the features you use (for example to show your profile and to rank who you see), for safety and to comply with the law. We show it to other members only according to your settings.

What we never do with it. We never use your sexual orientation, gender identity or pronouns for advertising, we never sell them, and we never share them with advertising or measurement partners.

Health information. We do not ask for HIV status or any other health information, and the Services have no fields for it. If you choose to include health information in your bio or messages, it will be visible to the people you share it with, and we will treat it as sensitive.

Other sensitive data. Some laws also treat precise location and the contents of messages as sensitive. We use them only to provide the Services, for safety and security, and as required by law.

4. How we use your information and our legal bases

If you are in the EU, EEA, UK or Switzerland, we must have a legal basis for each use. The table shows our purposes and the legal bases we rely on. Other laws may use different terms, but the purposes are the same everywhere.

Where we rely on legitimate interests, we have balanced our interests against your rights. You can ask us for more information and you can object (see section 14).

5. Photo screening and biometric notice

5.1 Photo screening

When you upload a profile photo, an automated system checks whether the photo shows a single face and whether that person appears to be an adult. If the photo does not pass, it is rejected and deleted. Photo screening is an estimate. It can make mistakes, and it is not identity verification, age verification or a background check. There is no selfie or liveness check and no identity badge on Waimz™. If you think a photo was rejected by mistake, you can try another photo or contact support@humainz.com to ask a person to look at it.

WAIMZ™ DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS OR IDENTITY VERIFICATION OF ITS MEMBERS.

Please take care when you talk to or meet people you do not know. Our Safety Tips explain how.

5.2 Biometric notice

• We do not create face templates, faceprints or any other biometric identifiers, and we do not use your photos to identify who you are.
• Photo screening estimates whether a face is present and the person's apparent age. It does not compare your face with other images to identify you.
• Rejected photos are deleted. Any image submitted for screening that is not used on your profile is deleted within 30 days at the latest. Photos you keep on your profile are kept as part of your profile until you remove them or delete your account.
• We do not sell, lease or trade photos used for screening, or profit from them in any other way.
• If we ever introduce technology that creates biometric identifiers, we will update this notice and ask for your consent first, as required by laws such as the Illinois Biometric Information Privacy Act, the Texas Capture or Use of Biometric Identifier Act and Washington law.

6. Location

If you allow it in your device settings, we collect your device's precise location. We use it to show you people, Communities, places and events near you, and to show other members an approximate distance or area. We do not show your exact location to other members. We keep a history of your location updates for no longer than 90 days.

• Hide distance and discreet mode reduce what other members can see. Even approximate distance can sometimes be used by others to estimate where you are, so please think about what you share.
• Discreet mode does not hide notification previews on your own device (see section 7.4).
• If you switch Dating off, you no longer appear on other members' Radar and they no longer appear on yours. Your chat contacts and members of your Communities can still see you.
• Some venue information comes from Google Places. When the Services request venue information from Google, Google receives the information needed to answer that request.
• We do not share your precise location with advertising or measurement partners.
• You can turn off location access at any time in your device settings. Radar and other nearby features will then not work.

7. Messages, chats and Communities

7.1 Your one-to-one chats

We do not routinely read, monitor or scan your one-to-one messages. Our teams review messages and other content when a member reports it (reports can include screenshots), when the law requires it, or when we investigate a serious safety threat or fraud. Conversations with AI influencers and AI agents are handled as described in section 9.

Messages are stored by our hosting provider so they can be delivered to you and the people you talk to. Chats do not use end-to-end encryption. The people you chat with can keep, screenshot or share what you send them, even if you later delete it.

7.2 Reports

When you or another member reports a conversation, profile or content, our team may review the reported messages and related account information, and any screenshots or evidence attached to the report. We may keep that information for safety and legal purposes, even if either account is later deleted (see section 12).

7.3 Communities

Communities are group chats run by Waimz™. Messages and content you post in a Community are visible to the members of that Community and to us, and we may moderate them.

7.4 Push notifications

If you allow notifications, a notification about a new message shows the sender's name and a preview of the message. It is delivered through Apple Push Notification service (iPhone) or Firebase Cloud Messaging (Android). You can turn off notifications or message previews in your device settings. Discreet mode does not hide previews on your own device.

7.5 What we do not do with your messages

We do not use your messages for advertising, we do not share them with advertisers, and we do not use your messages or photos to train AI models unless you separately opt in.

8. AI and automated processing

We use automated systems, including AI, in the following ways.

8.1 Recommendations and ranking

We use automated systems, including AI, to rank and recommend people, Communities, places and events, and to produce compatibility indicators shown in the app. The main factors include recent activity, distance, shared interests, the orientation and connection preferences you set, whether Dating is switched on, profile completeness, and signals such as blocks and reports. You can influence recommendations by changing your profile, preferences and settings.

8.2 AI influencers

AI influencers are AI characters that are part of Waimz™ marketing. They are created by Humainz, Inc. and presented as AI: their profile is labelled "AI influencer". They are not real people. When you chat with an AI influencer, your messages are processed by our AI provider to generate replies (see section 9).

8.3 AI agents

From time to time we may operate AI-assisted or test profiles (AI agents) to test features and to help us detect spam, scams and behaviour that breaks our rules (see section 9).

8.4 Transcription you ask for

If you ask us to transcribe a voice message or your spoken answers during onboarding, the audio is sent to our AI provider to create the text. We only do this when you ask.

8.5 Photo screening

Uploaded photos are screened automatically as described in section 5.

8.6 Our AI provider and your data

Our AI features are currently processed by Groq, Inc. in the United States. We send only the information needed for the feature you use, under contract terms that restrict its use of your data to providing services to us. AI output can be inaccurate or incomplete; it is not advice.

8.7 Automated decisions

We do not make decisions that have legal or similarly significant effects on you solely by automated means. Automated systems may reject a photo during screening, rank what you see, and flag accounts or content for our team to review. Decisions to suspend, ban or restrict an account are made or reviewed by a person. The information these systems use includes the information listed in sections 5 and 8.1, reports and blocks, and usage information.

Where the law gives you the right, you can ask for a person to review a decision, give your point of view and contest it, and object to profiling, by contacting privacy@humainz.com.

9. AI influencers and AI agents

9.1 What these profiles are

AI influencers are AI characters that are part of Waimz™ marketing, created by Humainz, Inc. and presented as AI. From time to time we may operate AI-assisted or test profiles (AI agents) to test features and to help us detect spam, scams and behaviour that breaks our rules.

9.2 Your messages to these profiles

Messages you send to an AI influencer or an AI agent may be read by us and may be processed by our AI provider to generate or suggest replies. We may also review these conversations to run, test, improve and moderate the Services and to detect spam, scams and rule-breaking. Please do not share information with these profiles that you would not want us to see.

9.3 Our commitments

AI influencers and AI agents never ask for money, payment details, contact details or intimate images, and never arrange meetings. They are not counted as members in any figure we publish.

10. How we share information

10.1 With other members

Your profile and activity are visible to other members according to your settings. Other members can see your profile, an approximate distance (unless hidden), and content you share with them or in Communities, and they may screenshot or share it. We cannot control what other members do with information you share.

10.2 With service providers

We use service providers that process personal information on our behalf, under contract terms that restrict their use of your data to providing services to us. Our main providers are:

Apple and Google also act as independent providers for their own services (for example app stores, payments and sign-in), and their own privacy policies apply to what they do. We update this list when our main providers change.

10.3 For legal, safety and compliance reasons

We may access, preserve and disclose information if we believe in good faith that it is required by law or legal process; to respond to an emergency or protect anyone's safety; to investigate or prevent fraud, abuse or violations of our Terms of Service or Community Guidelines; or to establish, exercise or defend legal claims. We report child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and authorities. We review government requests carefully, especially those that could expose a person's sexual orientation or gender identity, and may challenge requests we believe are overbroad or unlawful. Where the law allows, we may tell you about a request for your information.

10.4 Corporate transactions

If Humainz, Inc. is involved in a merger, acquisition, financing, reorganisation, bankruptcy or sale of assets, information may be transferred as part of that transaction, and it will remain subject to this Policy or a policy that protects it at least as well.

10.5 With your consent

We share information in other ways when you ask us to or agree to it.

10.6 Aggregated information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

10.7 No sale and no advertising sharing

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We do not share your messages, photos, sexual orientation, gender identity, pronouns, health information or precise location with advertisers or measurement partners. We do not use advertising or measurement pixels or SDKs today. If we add them, we will update this Policy and our Cookie Policy and ask for your consent first where the law requires.

11. International transfers

We are based in the United States. The main Waimz™ database is hosted in the European Union (Ireland). Some of our providers process information in the United States and other countries whose laws may differ from yours (see section 10.2). When we transfer personal information out of the EEA, the UK or Switzerland, we do so under contract terms that restrict our providers' use of your data to providing services to us, and we rely on transfer mechanisms permitted by law, such as the European Commission's Standard Contractual Clauses where they apply. You can ask us for more information about these safeguards at privacy@humainz.com.

12. How long we keep information

We keep personal information only as long as we need it for the purposes in this Policy. The key periods are below. Full details are in our Data Retention Policy.

13. Security

We apply administrative, technical and organisational safeguards designed to protect your information, such as encryption of data in transit, access controls, and hosting of our main database in the EU. No method of transmission or storage is 100% secure, and we cannot promise that your information will never be accessed without permission. If a breach affects your personal information, we will notify you and the relevant authorities where the law requires. Please protect your device and sign-in details, and tell us at support@humainz.com if you think your account has been misused.

14. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete or receive a copy (portability) of your personal information; to restrict or object to certain processing, including profiling; to withdraw consent at any time; and not to be discriminated against for exercising your rights. You can update most information in the app, delete your account in the app or at waimz.com/deleteaccount, and unsubscribe from marketing emails using the link in each email. We do not currently send text messages. If we start, we will ask for your consent first and explain how to opt out.

How to make a request. Email privacy@humainz.com. We may need to confirm your identity before we act, usually by asking you to confirm control of the email address on your account. You may use an authorised agent where the law allows; we may ask for proof of the agent's authority and ask you to confirm your identity directly. If we decline your request, we will explain why, and you can appeal by replying to our decision.

14.1 EU, EEA, UK and Switzerland

Our legal bases are listed in section 4. You have the rights of access, rectification, erasure, restriction, portability and objection, the right to withdraw consent at any time, and the right not to be subject to solely automated decisions with legal or similarly significant effects (see section 8.7). We respond within one month, which can be extended by two further months for complex requests. You have the right to lodge a complaint with the data protection supervisory authority where you live or work, or where you think a breach happened. In the UK, this is the Information Commissioner's Office (ICO). In Switzerland, it is the Federal Data Protection and Information Commissioner (FDPIC). We would appreciate the chance to address your concern first at privacy@humainz.com.

14.2 United States: California and other states

This section applies to residents of California and other US states with comprehensive privacy laws (such as Colorado, Connecticut, Virginia, Utah, Texas, Oregon and others). In the past 12 months we have collected the categories of personal information below.

The sources of this information and our purposes are described in sections 2 and 4. How long we keep each category is described in section 12.

• No sale or sharing. We do not sell personal information and do not share it for cross-context behavioural advertising, and we have not done so in the past 12 months. We do not knowingly sell or share the personal information of anyone under 18.
• Sensitive personal information. We use sensitive personal information only for purposes the law permits, such as providing the Services you request and for security and fraud prevention. Where state law requires, we ask for your consent before processing it. You can still ask us to limit its use by emailing privacy@humainz.com.
• Global Privacy Control. We honour Global Privacy Control signals as a request to opt out of sale and sharing for that browser or device, and on our website as a rejection of analytics cookies.
• Your rights. You may have the right to know and access, correct, delete, and receive a copy of your information, and to opt out of sale, sharing, targeted advertising and certain profiling. We will not discriminate against you for exercising them.
• Appeals. If we decline your request, you can appeal by replying to our decision. If we deny your appeal, you can contact your state Attorney General.
• California "Shine the Light". We do not share personal information with third parties for their own direct marketing.

14.3 Washington and Nevada consumer health data notice

Washington's My Health My Data Act and Nevada law protect "consumer health data". We do not collect HIV status, sexual health information or other health status, and we have no fields for it. However, some information you give us, such as your gender identity, or the fact that you use an LGBTQ+ service, could be considered or used to infer consumer health data under these laws, and you may choose to mention health information in your bio or messages.

• What and why: the information described in sections 2 and 3, used only to provide the Services you request, for safety and security, and to comply with law.
• Sources: you, and other members (for example in reports).
• Sharing: only with the service providers in section 10.2 acting on our behalf, other members according to your settings, and as required by law. We do not sell consumer health data.
• Location: we do not use location to identify or track visits to health care facilities, and we do not set geofences around them.
• Your rights: you can confirm whether we hold your consumer health data, access it, ask us to delete it, and withdraw consent, by emailing privacy@humainz.com. You can appeal a refusal by replying to our decision.

14.4 Israel

If you are in Israel, the Protection of Privacy Law, 5741-1981, as amended (including Amendment 13), applies to our processing. Information such as sexual orientation and location data may be "information of special sensitivity" under that law. You are not under a legal obligation to provide personal information to us; providing it is voluntary, but we cannot provide the Services without the required information listed in section 2. We use it for the purposes in section 4 and disclose it to the recipients in section 10. You have the right to access your information and to ask us to correct or delete information that is inaccurate, incomplete, unclear or out of date. You can ask us to stop sending you marketing at any time. You can contact us at privacy@humainz.com, and you can also complain to the Privacy Protection Authority.

14.5 Canada

If you are in Canada, we process your information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. We ask for your express consent before we process sensitive information such as sexual orientation and precise location. You can withdraw consent at any time, subject to legal or contractual limits, though some features may then not work. You can access and correct your information. Location and nearby features are off until you turn them on. If you are in Quebec, you can also ask about automated decisions made about you and the information used to make them (see section 8.7). The person responsible for the protection of personal information at Humainz, Inc. is our Chief Executive Officer, who can be reached at privacy@humainz.com. You can complain to the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

14.6 Australia

If you are in Australia, we handle your information under the Privacy Act 1988 and the Australian Privacy Principles. We ask for your consent before collecting sensitive information such as sexual orientation. We are likely to disclose personal information to overseas recipients in the United States, the European Union (Ireland) and other countries where our providers operate (see section 10.2). You can access and correct your information by emailing privacy@humainz.com. If you have a complaint, contact us first; we will respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC). Section 8 describes the kinds of decisions we make by automated means that could significantly affect you, and the kinds of personal information we use for them.

14.7 Do Not Track

Our website does not respond to browser "Do Not Track" signals, because there is no common standard for them. We do honour Global Privacy Control as described in section 14.2 and in our Cookie Policy.

15. Children and child safety

The Services are only for people aged 18 and older. We ask for your date of birth and do not allow accounts for anyone under 18. We do not knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we will delete the account and the related information, except where we must keep it to report or prevent harm. If we offer an ID-based age appeal and you use it, we delete the ID within 60 days after the appeal is closed.

We strictly prohibit the publication, promotion, distribution or facilitation of child sexual abuse material (CSAM) and child sexual abuse and exploitation (CSAE) in any form. Any member found doing so will have their account terminated immediately and will be reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement. To report a child safety concern, contact our child safety lead, childsafety@humainz.com.

16. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will tell you in the app or by email before they take effect. The "Last Updated" date at the top shows when it was last revised.

17. Contact

Humainz, Inc., 1111B S Governors Ave STE 34716, Dover, DE 19904, USA

• Privacy questions and requests: privacy@humainz.com
• Support: support@humainz.com
• Child safety concerns or to report CSAE: our child safety lead, childsafety@humainz.com

© 2025-2026 Humainz, Inc. All Rights Reserved. Humainz® is a registered trademark of Humainz, Inc. (U.S. Reg. No. 8,406,748).

Waimz™, a brand of Humainz, Inc.