Terms of Service

Waimz™ is a brand and product owned and operated by Humainz, Inc.

Effective: October 30, 2026

WAIMZ™ DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS OR IDENTITY VERIFICATION OF ITS MEMBERS.

The short version

• Waimz™ is strictly 18+.
• We do not run criminal background screenings or identity verification. Photo screening is not an identity check.
• You are responsible for your interactions, online and in person. Our teams review reports and act under our Community Guidelines, but we do not monitor every account or conversation and cannot control what people do.
• AI influencers are AI characters, and from time to time we operate AI-assisted or test profiles. See Section 6.
• Places, venues and events are third-party information, not endorsements. "A Waimz™ place" is a free listing program.
• Paid subscriptions and free trials renew automatically until you cancel through your app store.
• If you live in the U.S., disputes are resolved by individual arbitration, not class actions or jury trials, unless you opt out within 30 days (Section 22). If you live in the EU, EEA, UK, Switzerland, Israel, Canada or Australia, see Section 24.

This summary is for convenience only. The full Terms below control.

1. WHO WE ARE, THE SERVICES AND ACCEPTANCE

1.1 Who we are.

Waimz™ is operated by Humainz, Inc., a Delaware corporation with its registered address at 1111B S Governors Ave STE 34716, Dover, DE 19904, USA ("Humainz, Inc.", "we", "us" or "our").

1.2 The Services.

These Terms of Service (the "Terms") apply to the Waimz™ mobile applications and the waimz.com website, together with any related features, content, communities, places, events and services (together, the "Services"). Waimz™ is a brand of Humainz, Inc.

"You" means the individual using the Services. The Services are for personal, non-commercial use only.

1.3 Acceptance.

By creating an account, or otherwise accessing or using the Services, you agree to these Terms and to the following policies, which are part of these Terms: our Privacy Policy, Community Guidelines, Safety Tips, Cookie Policy, Data Retention Policy and Child Safety Standards, and any additional terms shown to you when you make a purchase. If you do not agree, do not use the Services.

If you joined our earlier Waimz™ waitlist, these Terms apply from the time you create an account, and our Privacy Policy explains how we handle the information you gave us when you joined.

1.4 Important notice.

SECTION 22 CONTAINS A BINDING INDIVIDUAL ARBITRATION AGREEMENT, A CLASS ACTION WAIVER AND A JURY TRIAL WAIVER THAT APPLY TO U.S. RESIDENTS, SUBJECT TO YOUR RIGHT TO OPT OUT WITHIN 30 DAYS. SECTION 4 EXPLAINS THAT YOU ARE RESPONSIBLE FOR YOUR OWN SAFETY AND FOR YOUR INTERACTIONS WITH OTHER MEMBERS. SECTIONS 18 TO 21 LIMIT OUR LIABILITY TO YOU AND INCLUDE A RELEASE.

2. ELIGIBILITY AND AGE REQUIREMENTS

The Services are strictly for adults. You may not create an account or use the Services unless all of the following are true, and by using the Services you represent and warrant that:

• You are an individual at least 18 years old (or the age of majority where you live, if higher);
• You are legally able to enter into a binding contract with Humainz, Inc.;
• You are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties;
• You are not prohibited by law from using the Services;
• You have not committed, been convicted of, or pled no contest to a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence or a threat of violence;
• You are not required to register as a sex offender with any state, federal, local or foreign registry;
• You do not have another active Waimz™ account; and
• You have not previously been removed from the Services by us, unless you have our express written permission to create a new account.

2.1 Age assurance.

We ask for your date of birth at sign-up and do not allow accounts for anyone under 18. Our automated photo screening checks that each uploaded profile photo shows a single face that appears to be an adult, and photos that fail the check are rejected and deleted. These checks are not age verification or identity verification and can be wrong. We may add other age-assurance measures where the law requires. We do not independently check the information members provide. If you believe a member is under 18, do not engage with them and report them immediately in the app or to our child safety lead, childsafety@humainz.com.

2.2 If you stop meeting these requirements.

If at any time you stop meeting these requirements, your authorization to use the Services is automatically revoked, you must delete your account, and we may remove your access without notice. Accounts we believe belong to anyone under 18 are removed.

3. YOUR ACCOUNT

You agree to provide accurate information and keep it up to date, keep your login details confidential, use your account only for yourself, and not sell, transfer or share your account. If you sign in with Google or Apple, you are also responsible for the security of that account. You are responsible for all activity on your account. Tell us immediately at support@humainz.com if you believe your account has been compromised. If you get locked out, we will need to contact you at the email address associated with your account.

You agree to receive service communications from us electronically, including emails, in-app messages and push notifications, for example about your account, security, safety and changes to these Terms. You can control marketing messages and push notifications in your settings. We do not currently send text messages. If we start, we will ask for your consent first and explain how to opt out.

4. YOUR SAFETY AND YOUR INTERACTIONS

We give you tools such as block and report, hide distance, discreet mode and automated photo screening. Our teams review reports and act under our Community Guidelines. These tools and processes can reduce some risks, but they cannot prevent all harm or misuse. No app can vet every person, know anyone's intentions or control what happens when people meet. Your own choices are an essential part of your safety.

4.1 You are responsible for your interactions.

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS AND COMMUNICATIONS WITH OTHER MEMBERS AND WITH ANY PERSON YOU MEET THROUGH THE SERVICES, WHETHER ONLINE OR IN PERSON, ON OR OFF THE SERVICES, INCLUDING AT ANY PLACE, VENUE, MEETUP OR EVENT. WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY MEMBER OR THIRD PARTY, ON OR OFF THE SERVICES. IN-PERSON MEETINGS ARE AT YOUR OWN RISK.

4.2 No criminal background screening or identity verification.

WAIMZ™ DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS OR IDENTITY VERIFICATION OF ITS MEMBERS.

YOU UNDERSTAND THAT HUMAINZ, INC. DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS, SEX-OFFENDER REGISTRY SEARCHES OR IDENTITY VERIFICATION ON WAIMZ™ MEMBERS, AND DOES NOT INQUIRE INTO THEIR BACKGROUND. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, IDENTITY, AGE, HEALTH, SEXUAL HEALTH STATUS, PHYSICAL CONDITION, INTENTIONS, LEGITIMACY OR TRUTHFULNESS OF ANY MEMBER. We reserve the right, but have no obligation, to carry out criminal background checks or other screenings (such as sex-offender registry searches) at any time using available public records, where the law allows, and you authorize us to do so. If we ever do, it will not be a complete or continuing check, and it should not give you a sense of security about any member.

4.3 Photo screening is not identity verification.

When you upload a profile photo, an automated tool checks that it shows a single face and that the person appears to be an adult. Photos that fail are rejected and deleted. This tool does not identify anyone and does not create a face template or other biometric identifier.

Photo screening is not identity verification, age verification or a background check. It does not confirm a person's legal name, age, intentions, health or history, and it is not an endorsement. There is no identity badge on Waimz™. Always use your own judgment.

4.4 Health information.

We do not ask for health information. Any health-related information a member chooses to share (for example in a bio or chat) is self-reported and is not checked by us. Nothing on the Services is medical advice. Talk to a qualified healthcare provider about your sexual health.

4.5 Your location, your laws, your decisions.

Same-sex relationships, LGBTQ+ identities or gender expression are restricted or criminalized in some countries and regions, and in some places law enforcement or others have used social and dating apps to identify, entrap or harm LGBTQ+ people. Using an LGBTQ+ app may itself reveal information about you. You are responsible for understanding the laws and risks where you are and where you travel, and for deciding whether and how to use the Services there. We are not responsible for any legal or other consequences of your use of the Services in any location. Consider using discreet mode or hide distance.

4.6 Location, distance and notifications.

Distances and proximity features (including Radar) show an approximate distance or area, not your exact location, and may be inaccurate. Other members, including members who change their location or misuse the Services, may still be able to estimate where you are and possibly identify you. Hide distance and discreet mode reduce what others can see, but they do not make you invisible or untraceable. Do not rely on location or distance features for your safety.

Push notifications may show the sender's name and a preview of the message, and they are delivered through Apple or Google push services. Discreet mode does not hide these previews on your own device; you can change notification previews in your device settings.

4.7 Moving off the Services.

Once you move a conversation to another app, a phone number or in person, we cannot see it or act on it. Be cautious about sharing personal information such as your full name, address, workplace, financial details or intimate images.

4.8 Assumption of risk.

You understand that meeting new people, communicating online, and attending places, venues, meetups and events involve inherent risks, including risks of physical harm, sexual harm, emotional distress, health risks, fraud, financial loss, harassment, disclosure of your sexual orientation or gender identity, and legal consequences. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL SUCH RISKS.

4.9 Safety Tips.

You agree to read and follow our Safety Tips (waimz.com/legal/safety). The Safety Tips are part of these Terms and are also our published dating safety policy. Following them can help, but it cannot remove all risk.

4.10 Not an emergency service.

The Services are not an emergency service and cannot send help. If you are in danger, contact your local emergency services immediately. Report unlawful conduct to law enforcement and to us.

5. PLACES, VENUES, EVENTS AND COMMUNITIES

5.1 Places and venues.

Information about places, venues and scenes (including names, addresses, hours, descriptions, photos, categories and "LGBTQ+-friendly" or similar labels) may come from the venues themselves, public sources, third-party map and place data providers (such as Google), partners, members or automated tools. It may be incomplete, inaccurate or out of date. A listing or label is not an endorsement and is not a promise of safety, welcoming treatment, accessibility, legality, quality or opening hours. We do not own, operate, inspect, supervise or control any venue, and we are not responsible for the acts or omissions of any venue, its staff, other patrons or any third party. Check opening hours, age rules and conditions yourself.

5.2 "A Waimz™ place".

"A Waimz™ place" means only that a venue has joined our free listing program, which may include a free listing in Places and a feature on our social channels. It is not a certification, inspection, safety rating, quality or accessibility assurance, and it does not make the venue our partner, agent or representative. We may add or remove venues from the program at any time.

5.3 Meetups and events.

Meetups and events shown on the Services come mainly from public sources and third parties. Unless we clearly state that we organize an event, events are organized by third parties, not by us. Organizers are not our employees or agents. We do not screen attendees, supervise events or promise that an event will take place as described. You attend at your own risk and must follow the venue's rules and all applicable laws, including laws relating to alcohol and controlled substances. "Interested" counts and attendee previews are approximate.

5.4 Communities.

Communities are group chats run by Waimz™; members cannot create them. Members are responsible for what they post in Communities. We may remove posts or members that break these Terms or our Community Guidelines, but we have no obligation to monitor Communities and are not responsible for what members post or do.

5.5 If you organize.

If a feature of the Services lets you create or organize a group, meetup or event, you are solely responsible for it, including its accuracy, venue choice, compliance with law and the conduct you permit. You must not misrepresent an event, charge attendees through the Services without our written permission, or use events to solicit commercial sexual services.

6. AI INFLUENCERS AND AI AGENTS

6.1 AI influencers.

AI influencers are AI characters that are part of Waimz™ marketing. They are created by Humainz, Inc. and are presented as AI: their profile is labelled "AI influencer". They are not real people. Their photos, posts and messages are generated with AI. They cannot meet you, and nothing they say is a statement by a real person about themselves.

6.2 AI agents.

From time to time we may operate AI-assisted or test profiles (AI agents) to test features and to help us detect spam, scams and behaviour that breaks our rules.

6.3 What AI influencers and AI agents will not do.

AI influencers and AI agents never ask for money, payment details, contact details or intimate images, and never arrange meetings. They are not counted as members in any figure we publish. If any profile claiming to be from Waimz™ asks you for money or payment details, do not respond and report it.

6.4 Your messages with these profiles.

Messages you exchange with an AI influencer or an AI agent may be read by us and may be processed by our AI service providers to generate or suggest replies. Do not share anything with these profiles that you would not want us to see.

7. AI FEATURES AND RECOMMENDATIONS

7.1 How we use automated systems.

The Services use automated systems, including artificial intelligence and machine learning, to:

• rank and recommend people, communities, places, events and content;
• run AI influencers and AI agents (Section 6);
• transcribe voice messages or onboarding answers, only when you ask us to; and
• screen uploaded profile photos (Section 4.3).

Some of this processing is carried out for us by third-party AI service providers. Our Privacy Policy names them and describes the main factors we use for recommendations and the choices you have.

7.2 Outputs may be wrong.

AI and automated outputs are estimates based on information you and others provide and on activity signals. They may be inaccurate, incomplete or unexpected. A ranking, recommendation or similar indicator (such as compatibility indicators shown in the app) is not a statement about anyone's character, safety, intentions or compatibility, and you should not rely on it for any decision. Transcriptions may contain errors; check them before you send or rely on them. You are responsible for anything you choose to send. Nothing produced by AI on the Services is medical, legal, financial or other professional advice.

7.3 Dating is optional.

If you switch Dating off, you are not shown to others on Radar and they are not shown to you there. People you already chat with and members of your Communities can still see you.

7.4 Your content and AI training.

We do not use your photos or chats to train AI models, or in advertising, unless you separately opt in (Section 10.2).

8. PROHIBITED CONDUCT

You agree that you will not:

• Misrepresent your identity, age, or affiliation with any person or entity, or create a fake, impersonating or duplicate account;
• Pretend to be our staff, an AI influencer or a profile operated by us;
• Communicate with, solicit, or attempt to meet anyone you know or suspect is under 18;
• Harass, bully, stalk, intimidate, threaten, extort (including "sextortion"), assault, defame, harm or otherwise mistreat any person, on or off the Services, including conduct targeting a person's sexual orientation, gender identity or expression;
• "Out" any person, or disclose another person's sexual orientation, gender identity, HIV or health status, location, photos, messages or other personal information without their explicit consent;
• Use distance, location or any other information from the Services to track, locate, identify or follow any person;
• Use any tool, setting or technique to falsify or spoof your location;
• Request, solicit or accept money, gifts, loans, cryptocurrency, gift cards or other items of value from another member, or promote investment or "get rich" schemes;
• Use the Services for fraud, romance scams, pyramid schemes or similar practices;
• Offer, request or advertise commercial sexual services, escorting, or "sugar" arrangements in exchange for money or goods, or use the Services for human trafficking or any unlawful sexual activity;
• Post or share Prohibited Content (Section 9);
• Use the Services for political campaign financing or to influence any election, other than sharing your own personal views;
• Use another member's account or share your account;
• Let a bot, script or AI agent operate your account or send messages for you, or use any robot, crawler, scraper or other automated means to access, collect or index the Services or any member data, including to train or improve any artificial intelligence or machine learning system;
• Copy, modify, distribute or create derivative works from any content on the Services without our or the owner's permission;
• Reverse engineer, decompile, frame, mirror, probe or test the vulnerability of the Services, or interfere with or disrupt the Services or their networks;
• Upload viruses or malicious code;
• Develop or use third-party applications that interact with the Services or our APIs without our written consent;
• Express or imply that your statements are endorsed by Waimz™ or Humainz, Inc.;
• Submit false, misleading or manifestly unfounded reports, or abuse our reporting or appeal tools;
• Create a new account after we suspend or terminate your account, unless we expressly permit it; or
• Encourage, promote or help anyone to do any of the above.

Your license to use the Services is automatically revoked if you do any of the above.

9. PROHIBITED CONTENT

You may not upload, post, send or share content that:

• Could reasonably be deemed offensive, or that harasses, abuses, or causes psychological distress;
• Is pornographic or depicts sexual acts (real or simulated, clothed or unclothed);
• Contains nudity in any public space on the Services (including profiles, photos, bios, display names, community posts and places), such as exposed genitals, anuses or female nipples;
• Contains nude or sexually explicit imagery anywhere on the Services, including in one-to-one chats;
• Is unsolicited sexual content sent to someone who has not consented to receive it ("cyberflashing");
• Sexualizes, or appears to sexualize, any minor in any way (a zero-tolerance violation reported to the authorities);
• Depicts or facilitates non-consensual sexual activity, or shares or threatens to share intimate images of anyone without their consent;
• Is violent, graphic or contains gore;
• Is abusive, threatening or discriminatory, or promotes hatred or bigotry, including hatred targeting sexual orientation or gender identity;
• Encourages or facilitates illegal activity or activity that may result in harm, including self-harm, eating disorders or violent extremism;
• Is defamatory, libelous or knowingly false;
• Relates to unauthorized commercial activity, spam, or solicitation;
• Displays personal contact, banking or payment information (yours or anyone else's) in public fields;
• Contains malicious code;
• Infringes any third party's rights, including intellectual property and privacy rights;
• Includes the image or likeness of another person without their consent, or any image of a minor;
• Is inconsistent with the intended use of the Services; or
• May harm the reputation of Waimz™ or Humainz, Inc.

Sharing Prohibited Content may result in immediate removal of the content and suspension or termination of your account.

10. CONTENT AND LICENSES

10.1 Your content.

"Your Content" means anything you add to the Services, including text, photos, videos, voice messages, links and messages. You are solely responsible for Your Content and confirm that you have all rights needed to share it. Your Content stays yours.

10.2 The license you give us.

You grant Humainz, Inc. a worldwide, non-exclusive, royalty-free license to host, store, copy, adapt (for example resize, crop or transcribe), display and transmit Your Content, only as needed to operate, provide, secure and improve the Services, consistent with our Privacy Policy. We may sublicense these rights only to service providers who help us run the Services. This license ends when Your Content is deleted from the Services, except for copies kept in backups and logs for a limited time, copies we must keep for legal or safety reasons, and copies other members have already received or shared.

We will not use your photos or chats to train AI models, or use them in advertising or marketing, unless you separately opt in. You can withdraw that opt-in at any time.

10.3 Others can see and share.

Content you share may be viewed, screenshotted, saved or shared by other members, and we cannot control what they do with it. Do not share anything you would not want others to see.

10.4 Member content.

Content posted by other members belongs to them and is their responsibility. It may be inaccurate, offensive or misleading. We do not endorse, check or take responsibility for it.

10.5 Our content and feedback.

All other content, software, trademarks and materials in the Services are owned by Humainz, Inc. or its licensors. If you send us feedback or suggestions, we may use them without obligation to you.

11. MODERATION, CHATS AND OUR ROLE

11.1 No duty to monitor.

We may, but are not obligated to, review, screen, restrict or remove any content or account, at our sole discretion. We do not monitor every account, profile or conversation, and our moderation efforts do not make us responsible for any content or conduct.

11.2 Our teams review reports.

We hold members to high standards. Our teams review reports and act under our Community Guidelines, which set out behavior we do not tolerate. We may take action based on conduct on or off the Services.

11.3 How we handle chats.

We do not routinely read, monitor or scan your one-to-one chats. We review messages:

• when a member reports a conversation (the person reporting may also send us screenshots or other evidence);
• when the law requires it;
• when we investigate a threat to someone's safety, fraud or another serious violation; and
• in conversations with AI influencers and AI agents (Section 6.4).

Chats do not use end-to-end encryption. Our Privacy Policy explains how we protect and keep messages.

11.4 How moderation works.

We use member reports, automated tools (such as photo screening) and human review to enforce these Terms and our Community Guidelines. Decisions to suspend or terminate an account are made or reviewed by a person. These methods are imperfect and will not catch every violation.

11.5 Our role.

Members are the publishers and speakers of the content they post and send. We provide the platform that hosts it and are not responsible for content provided by members or other third parties.

12. REPORTING, ENFORCEMENT AND APPEALS

12.1 How to report.

You can report members and content in the app or by emailing support@humainz.com. Child-safety concerns go to our child safety lead, childsafety@humainz.com. Reports should be accurate and made in good faith.

12.2 What we may do.

We may investigate and take action at our discretion, including warnings, content removal, feature restrictions, temporary suspension or a permanent ban from the Services. We may act on conduct on or off the Services, including toward people met through the Services or at places and events. We may not share details about actions taken against other accounts where doing so could affect anyone's safety or privacy.

12.3 Fraud and false-identity removals.

If we remove an account for fraud or for using a false identity, we may notify members who exchanged messages with that account, for example by email or in the app, and share tips on avoiding scams. Such a notice will never ask you for money or payment details.

12.4 Law enforcement and evidence.

We may preserve and disclose account information and content where we believe in good faith that it is required by law or legal process, or necessary to protect any person, to investigate fraud or to enforce these Terms. When a member is reported, we may keep the reported messages and related account data for safety and legal purposes even if either account is later deleted, as described in our Privacy Policy and Data Retention Policy. Where the law allows, we may tell you about a request for your data. Child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) and relevant authorities, and the account is banned. If we learn of information that suggests a crime threatening someone's life or safety has happened, is happening or is likely to happen, we will tell the relevant authorities.

12.5 Statement of reasons.

Where the law requires (for example under the EU Digital Services Act), when we restrict your content or account we will tell you what we did, why, which rule or law it was based on, whether automated tools were involved, and how you can challenge the decision.

12.6 Appeals.

If you believe we made a mistake about your content or account, you can appeal within 6 months of the decision through the app or by emailing support@humainz.com or legal@humainz.com. Appeals are reviewed by a person, and we will tell you the outcome.

13. FREE FEATURES, PAID SUBSCRIPTIONS AND FREE TRIALS

13.1 Free features.

Core features of the Services are free. Free accounts may be subject to usage limits, for example a monthly limit on starting new chats. Limits are described in the app and may change over time.

13.2 Location and home location.

Location-based features such as Radar, Discover and nearby Places need access to your device location. If you do not allow it, those features, and possibly the Services, may not work. Your home location is set from your device location. Changing your home location may be available only as a paid feature.

13.3 Premium.

We offer an optional paid subscription ("Premium") with additional features described in the app. The features, price, billing period and renewal terms are shown to you before you buy. Premium is sold through the Apple App Store and Google Play. The price you pay is the price shown in your app store at checkout, in your local currency. Prices vary by country and region and may include or exclude taxes depending on where you live. Apple and Google process all payments, apply local taxes and currency conversion, and may round or adjust local prices under their own rules. Your purchase is also subject to the terms and policies of the app store you buy from. Any price we quote outside the app store, such as on our website, is a reference price only. We may change Premium features or prices; price changes apply from your next renewal period after notice, as required by the app store and applicable law. Descriptions of free and paid features on our website, in marketing or on social media are summaries only; the features, limits and price shown in the app and in your app store at the time of purchase apply.

13.4 AUTOMATIC RENEWAL.

PAID SUBSCRIPTIONS RENEW AUTOMATICALLY AT THE END OF EACH BILLING PERIOD AT THE THEN-CURRENT PRICE, AND YOUR PAYMENT METHOD WILL BE CHARGED, UNTIL YOU CANCEL. TO AVOID BEING CHARGED FOR THE NEXT PERIOD, CANCEL AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT PERIOD.

13.5 Free trials.

If you start a free trial or introductory offer, it will automatically convert into a paid subscription at the price shown when you signed up unless you cancel at least 24 hours before the trial ends. Trials may be limited to one per person and may not be available if you previously received a trial.

13.6 How to cancel.

Subscriptions bought through the Apple App Store or Google Play are billed and managed by Apple or Google. You must cancel through your Apple ID or Google Play account settings. DELETING YOUR ACCOUNT OR THE APP DOES NOT CANCEL YOUR SUBSCRIPTION. After you cancel, you keep your paid features until the end of the paid period.

13.7 Refunds.

Except as required by applicable law or as stated in Sections 14 and 24, payments are non-refundable and there are no refunds or credits for partially used periods. Refunds for app store purchases are handled by Apple or Google under their policies.

13.8 Billing disputes.

You may dispute a charge with your app store or payment provider. Disputing a charge will not, by itself, lead us to restrict or close your account.

14. SPECIAL STATE TERMS (U.S.)

This Section applies to Waimz™ subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and any other state whose law requires it:

• Your Right to Cancel. You, the buyer, may cancel your subscription, without any penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. To cancel, mail or deliver a signed and dated notice stating that you, the buyer, are canceling this agreement, or words of similar effect, together with the email address associated with your account, to: Humainz, Inc., Attn: Cancellations, 1111B S Governors Ave STE 34716, Dover, DE 19904, USA, or email legal@humainz.com. If you subscribed through Apple or Google, you must also request the refund from Apple or Google.
• In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment made for the subscription which is allocable to the period after your death.
• In the event that you become disabled (such that you are unable to use the Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment made for the subscription which is allocable to the period after your disability, by providing notice as described above.
• New York residents: the Services do not promise any number of "referrals"; you may view as many profiles as the Services make available. Upon written notice delivered to the address above, you may place your subscription on hold for up to one year. You may review the New York Dating Service Consumer Bill of Rights (N.Y. Gen. Bus. Law § 394-c).
• Illinois, New York, North Carolina and Ohio residents: if you move to a location where we do not provide the Services, contact us at the address above and we will work with you to provide alternative services or a refund.

15. LICENSE TO USE THE SERVICES AND TRADEMARKS

Subject to your compliance with these Terms, Humainz, Inc. grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable and non-sublicensable license to download, install and use our apps and to access and use the Services for their intended personal and non-commercial purpose. Some components may be subject to open source licenses. Waimz™ and the Waimz™ logos are trademarks of Humainz, Inc. You may not use them without our written permission.

16. THIRD-PARTY SERVICES AND LINKS

The Services may contain links to, or integrations with, third-party websites, apps, venues and services (for example, app stores, sign-in providers, payment providers, maps and place data, and social media). We do not control and are not responsible for third parties, their content, products, services or privacy practices. Your dealings with them are solely between you and them, and their own terms may apply.

17. COPYRIGHT

We respect intellectual property rights. If you believe content on the Services infringes your copyright, send a notice including: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification of the infringing material and information reasonably sufficient to locate it; (4) your contact information; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and (6) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the owner.

Send copyright notices to legal@humainz.com or to Humainz, Inc., Attn: Legal (Copyright), 1111B S Governors Ave STE 34716, Dover, DE 19904, USA.

If your content was removed and you believe this was a mistake or misidentification, you may send a counter-notice to the same address with your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification, your name, address and phone number, and your consent to the jurisdiction of the federal court for your district (or, outside the U.S., any judicial district where we may be found). We may restore the material as the law allows. We terminate the accounts of repeat infringers in appropriate circumstances.

18. DISCLAIMERS

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND TO THE FULLEST EXTENT PERMITTED BY LAW, HUMAINZ, INC. DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE; (B) ANY CONTENT, LOCATION, DISTANCE, PLACE, VENUE, EVENT, RANKING, RECOMMENDATION, AI OUTPUT OR TRANSCRIPTION WILL BE ACCURATE, COMPLETE OR RELIABLE; (C) ANY SAFETY, PHOTO SCREENING OR MODERATION FEATURE WILL PREVENT HARM OR DETECT ALL MISCONDUCT; OR (D) ANY MEMBER IS WHO THEY CLAIM TO BE. WE MAKE NO PROMISE AS TO THE NUMBER OF ACTIVE MEMBERS AT ANY TIME, MEMBERS' ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE COMPATIBILITY, CONDUCT OR SAFETY OF ANY MEMBER, VENUE OR EVENT. WE DO NOT GUARANTEE YOUR SAFETY. ANY MATERIAL YOU ACCESS THROUGH THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK.

19. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL HUMAINZ, INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, USE, GOODWILL OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICES; (II) THE CONDUCT OR CONTENT OF ANY MEMBER OR THIRD PARTY, ON OR OFF THE SERVICES, INCLUDING AT ANY PLACE, VENUE, MEETUP OR EVENT; (III) ANY MEETING OR INTERACTION WITH ANY PERSON YOU MET THROUGH THE SERVICES; (IV) OUR DISPLAY OR YOUR DISCLOSURE OF LOCATION OR DISTANCE INFORMATION; (V) ANY AI OUTPUT OR TRANSCRIPTION; OR (VI) ANY UNAUTHORIZED ACCESS TO OR USE OR ALTERATION OF YOUR CONTENT OR DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of these limitations may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including, where applicable, liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, under the Australian Consumer Law, or under statutory consumer rights in the EU, EEA, UK, Switzerland, Israel or Canada.

20. RELEASE (U.S. RESIDENTS)

This Section applies if you live in the United States, to the fullest extent permitted by law. If you have a dispute with one or more other members, venues, organizers or other third parties arising from or related to the Services, you release Humainz, Inc. and its affiliates, officers, directors, employees and agents from all claims, demands and damages of every kind, known and unknown, arising out of or in any way connected with such disputes. This release does not cover claims arising from our own fraud, gross negligence or wilful misconduct.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." You also waive any similar provision under the laws of any other U.S. state, to the extent permitted.

21. INDEMNITY

To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless Humainz, Inc. and its affiliates, officers, directors, employees and agents from and against all claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your access to or use of the Services; (b) Your Content; (c) your conduct toward other members or any person, on or off the Services; (d) any group, meetup or event you organize; (e) your misuse of any location or personal information; (f) your violation of these Terms or our policies; or (g) your violation of any law or the rights of any third party. This does not apply to the extent a claim results from our own fraud, gross negligence or wilful misconduct. We may assume the exclusive defense of any matter at your expense, and you agree to cooperate with our defense. If you are a consumer in the EU, EEA, UK, Switzerland, Israel or Australia, this Section applies only to the extent your local law permits.

22. DISPUTE RESOLUTION AND ARBITRATION (U.S. RESIDENTS)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. This Section applies if you live in the United States. If you live elsewhere, see Section 24.

22.1 Informal resolution first.

Before starting arbitration or a small-claims action, you and we each agree to try to resolve any dispute informally. You must send a written notice to disputes@humainz.com and to Humainz, Inc., Attn: Legal, 1111B S Governors Ave STE 34716, Dover, DE 19904, USA, including your name, the email address associated with your account, a description of the dispute and the relief you seek, signed by you personally. We will send any notice to you at the email address on your account. Within the 60-day period below, either party may ask for an individual conference by phone or video, which you (and your lawyer, if you have one) and one of our representatives will attend. If the dispute is not resolved within 60 days after the notice is received, either party may proceed. Completing this process is a condition to starting arbitration. Statutes of limitations and filing deadlines are paused while the process is under way.

22.2 Agreement to arbitrate.

Except as described in Section 22.3, you and Humainz, Inc. agree that any dispute, claim or controversy arising out of or relating to these Terms, the Services or your relationship with us ("Dispute") will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by this Section. The Federal Arbitration Act governs this Section. The arbitrator decides all issues, including the scope and enforceability of this Section, except that a court decides disputes about the class action waiver, the small-claims election, the exceptions in Section 22.3 and the batch procedure in Section 22.5. Unless otherwise agreed, hearings will be held by video or telephone, or in person in the county where you live. Fees are governed by the AAA's consumer rules; if we start arbitration against you, we will pay all administrative and arbitrator fees.

22.3 Exceptions.

Either party may (a) bring an individual claim in small claims court if it qualifies; and (b) seek injunctive relief in court for infringement or misuse of intellectual property. If your claim relates to a sexual assault dispute or sexual harassment dispute within the meaning of the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (signed into law in 2022), you may choose to bring that claim in court instead of arbitration.

22.4 CLASS ACTION AND JURY TRIAL WAIVER.

YOU AND HUMAINZ, INC. EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. If a court finally decides that this waiver is unenforceable as to a particular claim or remedy (such as public injunctive relief), that claim or remedy will be severed and decided by a court, stayed until the individual arbitration is complete, and the rest of this Section will remain in effect.

22.5 Batch procedure for mass filings.

If 25 or more similar demands for arbitration are filed against us (or by us) by or with the assistance of the same or coordinated lawyers or organizations within a 90-day period, the demands will be administered in batches of up to 100 demands, with one arbitrator per batch, a single set of administrative fees per side per batch, and one award per batch that addresses each claimant individually, to the extent the AAA's rules allow. The parties will cooperate in good faith to set up the batches. Statutes of limitations are paused for demands awaiting a batch.

22.6 Time limit.

To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

22.7 30-DAY RIGHT TO OPT OUT.

You may opt out of this agreement to arbitrate by emailing legal@humainz.com within 30 days after you first accept these Terms, with the subject line "Arbitration Opt-Out" and including your name, the email address associated with your account, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

22.8 Changes to this Section.

If we make a material change to this Section 22, existing members may reject the change by emailing disputes@humainz.com within 30 days after the updated Terms are posted. If you reject the change, the previous version of this Section 22 will continue to apply to you. A change will not apply to a Dispute for which a notice under Section 22.1 was sent before the change was posted.

22.9 Severability.

If this Section 22 is found unenforceable in its entirety, Disputes will be resolved in the courts named in Section 23.

23. GOVERNING LAW AND VENUE

Subject to Section 24, these Terms and any Dispute are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules, and, for Section 22, by the Federal Arbitration Act. Any Dispute not subject to arbitration (other than small-claims actions) must be brought exclusively in the state or federal courts located in the State of Delaware, and you and we consent to their personal jurisdiction.

24. SPECIAL TERMS FOR USERS OUTSIDE THE U.S.

24.1 Mandatory consumer law.

If you live outside the United States, nothing in these Terms limits rights you have under consumer protection laws of your country that cannot be waived by contract. Where these Terms conflict with such laws, those laws prevail to the extent of the conflict. Sections 20 (Release) and 22 (Arbitration) do not apply to consumers in the EU, EEA, UK, Switzerland, Israel, Canada or Australia.

24.2 EU, EEA, UK and Switzerland.

The mandatory consumer laws of your country of residence apply, and you may bring claims in the courts of your country of residence. You may have a right to withdraw from a subscription within 14 days of purchase; where you ask us to begin providing digital services immediately, you acknowledge that you may lose some or all of that right to the extent permitted by law, and any refund will be handled under applicable law and, for app store purchases, by Apple or Google. Our liability for death or personal injury caused by our negligence, for fraud, and for any other liability that cannot be excluded or limited by law is not limited.

24.3 EU Digital Services Act.

Our single point of contact for members and for authorities of the EU Member States, the European Commission and the European Board for Digital Services is legal@humainz.com. You can write to us in English. We have not appointed a representative in the EU or the UK. You can contact us at legal@humainz.com. You can report content you believe is illegal in the app or by emailing legal@humainz.com with the reasons, the exact location of the content, your name and email, and a statement that your report is accurate and complete. We will explain significant moderation decisions affecting you (Section 12.5), and you may challenge them through our appeal process (Section 12.6), through an out-of-court dispute settlement body approved under Article 21 of the Digital Services Act, or in court.

24.4 United Kingdom.

If you are in the UK, you may complain to us about content, about our moderation decisions, or about how we meet our duties under the Online Safety Act 2023, by emailing legal@humainz.com or through the app. You may also have a right to bring a claim for breach of contract if we remove your content or restrict your account in breach of these Terms.

24.5 Israel.

If you live in Israel, Israeli law applies to the extent it is mandatory, and you may bring claims in the competent courts in Tel Aviv-Jaffa, Israel, where Israeli law gives you the right to sue in Israel. Nothing in these Terms limits your rights under Israeli consumer protection law.

24.6 Canada.

If you live in Canada, Disputes will be resolved in the courts of your province or territory of residence, and the mandatory laws of that province or territory apply. If you live in Quebec, the Consumer Protection Act (Quebec) applies, and any provision of these Terms that it does not allow does not apply to you.

24.7 Australia.

If you live in Australia, nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot be excluded. Where the law permits, our liability for a failure to meet those statutory consumer rights is limited to supplying the services again or paying the cost of having them supplied again.

25. TERMINATION AND SUSPENSION

25.1 You can leave at any time.

You may stop using the Services and delete your account at any time, in the app settings or at waimz.com/deleteaccount. Remember to cancel any subscription separately through your app store. We delete your account within 48 hours after we confirm your request, and residual copies in logs and backups are removed within 30 days. We keep limited identifiers (such as your email address) for 30 days after deletion to prevent abuse and ban evasion, and we keep information about reported, restricted or banned accounts for up to 7 years, or longer where we must keep it for legal reasons, as described in our Privacy Policy and Data Retention Policy. Messages you sent may remain visible to the people you sent them to, but are no longer linked to your account.

25.2 We can suspend or terminate.

We may suspend, restrict or terminate your account, or your access to any part of the Services, at our sole discretion, with or without notice (except where the law requires notice), if we believe you have violated these Terms or our policies, created risk or possible legal exposure for us or others, or for any other lawful reason, including conduct off the Services. Where the law requires, we will give you a statement of reasons (Section 12.5), and you may appeal within 6 months (Section 12.6). If we terminate your account for a violation, you are not entitled to a refund except where required by law.

25.3 Survival.

Sections that by their nature should survive termination will survive, including Sections 4 to 7, 10, 11, 12.4, 16 to 24 and 28.

26. CHANGES TO THE SERVICES AND THESE TERMS

We may add, change or remove features, or stop offering the Services or parts of them, at any time. We may update these Terms from time to time. Updated Terms apply from the date they are posted, as shown by the "Last Updated" date at the top, unless the law requires a notice period, in which case we will give that notice. If a change is material, we will also tell you in the app or by email. For a material change to Section 22 (Dispute resolution and arbitration), existing members may reject the change within 30 days by emailing disputes@humainz.com, as described in Section 22.8. For changes to Sections 18 to 22, we will ask for your express acceptance where the law requires it. By continuing to use the Services after updated Terms are posted, you agree to them. If you do not agree, you must stop using the Services and delete your account.

27. APP STORE TERMS

If you download an app from the Apple App Store: (a) these Terms are between you and Humainz, Inc. only, not Apple, and Humainz, Inc. (not Apple) is solely responsible for the app and its content; (b) your license is limited to use on Apple-branded products you own or control, as permitted by the App Store Usage Rules; (c) Apple has no obligation to provide maintenance or support for the app; (d) if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and Apple has no other warranty obligation; (e) Humainz, Inc., not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection claims; (f) Humainz, Inc., not Apple, is responsible for the investigation, defense, settlement and discharge of any third-party claim that the app infringes intellectual property rights; (g) you represent that you are not located in an embargoed country or on any U.S. Government restricted-party list; (h) you must comply with applicable third-party terms when using the app; and (i) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions or claims about the app should be directed to Humainz, Inc. at the address and emails in Section 29. If you download an app from Google Play, Google Play's terms also apply to your download and purchases, and Google is not responsible for the app or these Terms.

28. GENERAL

Entire agreement. These Terms, together with the policies listed in Section 1.3, are the entire agreement between you and Humainz, Inc. regarding the Services and supersede any prior agreements.

Severability and no waiver. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce any provision is not a waiver.

Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, labor disputes, government action, power or internet failures, and outages or changes at hosting, AI, app store, sign-in, map or push notification providers.

Relationship. No agency, partnership, joint venture or employment relationship is created by these Terms. Except as stated in Section 27, there are no third-party beneficiaries of these Terms.

Notices. We may send notices to the email address on your account or in the app. You may send notices to us at the addresses in Section 29.

Export and sanctions. You must comply with all applicable export control and sanctions laws.

Language. If these Terms are translated, the English version controls, except where local law requires otherwise.

29. CONTACT

Humainz, Inc., 1111B S Governors Ave STE 34716, Dover, DE 19904, USA.

• Legal questions and DSA contact: legal@humainz.com
• Support: support@humainz.com
• Disputes: disputes@humainz.com
• Privacy: privacy@humainz.com
• Child safety: our child safety lead, childsafety@humainz.com

© 2025-2026 Humainz, Inc. All Rights Reserved. Humainz® is a registered trademark of Humainz, Inc. (U.S. Reg. No. 8,406,748).

Waimz™, a brand of Humainz, Inc.