Data Retention Policy

Waimz™ is a brand and product owned and operated by Humainz, Inc.

As mentioned in our Privacy Policy, we require the information that enables us to create your account, provide our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.

We retain personal information for as long as it is needed for the purposes for which we collected it. In general, this means that we retain your personal data for as long as you have an active Waimz account. Some information you can delete directly from the services. We may also retain information for a certain period of time for specific purposes as described below.

Information you can delete directly from the services

You may edit or erase content that you post within Waimz. For example:

• You can edit or delete messages you have sent or content you have posted, where you still have access to the conversation or community in which you posted it.
• You can edit or remove profile information, photos, and interests at any time.

Once you delete content, it will no longer be available to other users (though it may take some time to clear cached uploads). Deleted content will also be deleted from our systems, but we may retain content longer if we have a legal obligation to preserve it. Certain content may also be retained for 180 days to two years for use by the Company as described in our Privacy Policy (for example, to help us detect content that violates our policies and to maintain trust and safety).

Information retained until your account is deleted

We keep some data for the life of your Waimz account. This includes information about how you use Waimz, which helps us understand how users interact with our services, what features or products users may want, or how to improve our services. This also includes information like your username, email, and phone number. Some of that information may be kept for longer periods for specific purposes, as described below. You can delete your account at any time, and if your account is inactive for 24 months, we may delete it for you.

Retention periods for specific purposes

Business and legal requirements may mean that we need to retain certain information for set periods of time, some of which may extend beyond the deletion of your account:

• Waitlist. If you join our waitlist, we keep your email address and optional city until you unsubscribe or 24 months after we launch in your city, whichever is earlier.
• Verification and biometric data. Selfie or video verification data, including any facial geometry comparison, is permanently deleted when the verification purpose has been satisfied, and in any event within three (3) years after your last interaction with Waimz, or sooner if required by law.
• Age verification. If you submit an ID for an age verification appeal, we will delete it within sixty days after the age appeal ticket is closed.
• Backups. Our database backups are stored for 60–120 days, after which they are deleted.
• Compliance with our legal obligations. We may need to retain certain information for longer periods to comply with legal requirements. For example, when you purchase something through Waimz, we need to retain information related to that transaction for specific periods for tax and accounting purposes.

Data Retention and Deletion Practices

To meet our safety and security commitments, we retain certain information (including email addresses and phone numbers) for 180 days after deletion for trust and safety purposes. If a user has been reported or flagged for violations of our Terms of Service or Community Guidelines, we may retain this information for up to seven years. This information helps us keep Waimz secure, prevent fraud, or prevent bad actors from creating new accounts or otherwise engaging in behavior that violates our policies.

To exercise or defend legal claims, when you contact us directly (such as for customer support inquiries and requests to access your information), we retain related information for up to seven years from the closure of your request.

Continuity of our service

If you delete your account, we may continue to retain and display content you shared with other users (such as messages in a shared conversation), but that content is no longer tied to your account. We do this to ensure that other users continue to have access to the content shared with them. If you want to delete specific content, please do so before you delete your account.

What happens when you delete your account

When you delete your account, we will typically first put your account on hold for 15 to 30 days so that it can be recovered in case it was deleted unintentionally. Once that period expires, we begin the process of deleting identifying information and anonymizing or aggregating other information. Most of this happens quickly (unless the information is subject to a longer retention period as described above), but it can take up to 45 days to delete identifying information from backups. We retain aggregated and anonymized information, which is information that no longer enables us to identify you and is no longer tied to you as an individual.

Your rights

Depending on where you live (including the EU, UK and certain U.S. states), you may have the following rights, which you can exercise through the Waimz app or by contacting us:

• Right of access to your personal data
• Right to rectify your personal data if it is incorrect
• Right to erase your personal data
• Right to limit the processing of your personal data
• Right to the portability of your personal data
• Right to object to the processing of your personal data

Be aware that the exercising of certain rights may result in the deletion of your account.

You also have the right to lodge a complaint with your local data protection authority. See our Privacy Policy for details.

Contact Us

If you have any questions about data retention or our deletion practices, or if you wish to exercise control over your information, please reach out to privacy@humainz.com.

© Humainz. All Rights Reserved. Waimz™ is a brand of Humainz, Inc.